Until recently, cybersecurity was not a key concern in ticketing systems. The main reason for this was related to the card-centricity of systems where major attacks would involve hacking individual fare media.
Today, the shift to Account Based Ticketing (ABT) – and the use of EMV contactless media and mobile devices – dramatically increases the risk of cyber breaches. Because IT systems and back offices are becoming central to ticketing system architecture, cybersecurity is now a top priority.
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Cybersecurity in Ticketing